Shipping policy
Shipping Policy
Thank you for your order from Squix Books & Treasures! We're so excited to get Squix's adventures into your hands.
Processing Time
All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
We offer standard and expedited shipping within the United States. Shipping rates and delivery times are calculated at checkout based on your location.
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
International Shipping
We ship worldwide! International shipping times vary by destination and are estimated at checkout. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.
- International Standard: 10–21 business days
- "International Orders: Customers outside the United States are responsible for any customs fees, import duties, and taxes charged by their country upon delivery. These charges are not included in your order total and are collected by your local customs authority."
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we'll do our best to help.